2014-03-03, 19:06
caras
Står visserligen på Taroms (tarom.ro) att man KAN omboka eller avboka sin flygbiljett, att man vid avbokning får tillbaka pengar. Exakt vad för avgifter eller hur mycket som debiteras framgår inte mer än den text jag markerat.

CANCELLATION AND MODIFICATIONS
If you want to cancel your trip or to change your trip details after ticket purchasing and after the booking session has been closed, please contact the TAROM office located in the city of your flight departure. The money will be charged back to the used credit card, according to the fare conditions you have booked.

https://www.tarom.ro/en/passenger-information/assistance/online-booking/...

Already booked my flight and I would like to change the departure date. Where can I do this?
Please contact a TAROM Agency, the only agency able to process such a operation. The agency will inform you what are the terms and conditions for this change and if your request can be met. A simple message to the Online Reservations support service will not change flight reservation dates. By its nature the system is able to help with eventual technical problems that may occur during the reservation process.
For any reservation changes, please contact a TAROM Agency only. Reservation related changes cannot be solved online, neither through the TAROM Online Reservations support service.

I booked a flight but I can no longer travel. Whom can I contact to have the ticket cancelled and have a refund?
Please contact only the TAROM agency that issued the ticket, since it is the only contact that is authorized to cancel your ticket. The agency will let you know what are the conditions for the reimbursement for the reservation sum. This operation will be accomplished according to accepted tariffs condition valid in the initial online reservation day.

https://www.tarom.ro/en/passenger-information/assistance/online-booking/...