Och jag arbetar på ett av världens största flygbolag!! Vi återbetalar INTE YQ, det är ren fakta. Vad du nu än tycker om det!
Nedanstående seriösa flygbolag bryter alltså dagligen mot gällande regler, och IATA sitter tigande och tittar på??
Bara löjligt!!
Virgin
"From 1 May 2010, Virgin Atlantic will only refund applicable Government and/or Airport taxes for non-refundable fares.
This means that the Fuel and Insurance surcharge (commonly referred to as 'YQ' or sometimes 'YR') will not be refunded."
http://virginatlantic.custhelp.com/app/answers/detail/a_id/514/kw/YQ/ses...
US Airways
"Non-refundable tickets: all taxes are fully refundable (upon request), except the VAT for tickets sold within the U.S. and the following U.S. taxes (US; ZP; XF). YQ and YR are considered fuel surcharges, not taxes, and are non-refundable."
http://www.usairways.com/en-EU/travel_information/ticketing_policies/def...
KLM
"The fuel surcharges mentioned with tax code YR/YQ remain non refundable in case a non refundable ticket was issued. The amount is detailed on the electronic ticket."
http://www.klm.com/travel/de_en/plan_and_book/ticket_information/surchar...
BA
"From the 22 December 2008, the refund position for tickets which have non-refundable fares is as follows: Only Government and/or Airport taxes are refundable*...........The YQ surcharge will not be refunded."
http://virginatlantic.custhelp.com/app/answers/detail/a_id/514/kw/YQ/ses...
Alitalia
"beginning September 1, 2009, the YQ (fuel surcharge) refund procedure will follow the refund rules of the fare applied to the ticket. "
http://www.alitalia.com/US_EN/faq/booking_and_purchasing/refunds.aspx
Czech Airlines
"If the applicable fare is non-refundable, YQ surcharge will not be refunded."
http://www.etravelblackboard.com/showarticle.asp?nav=2&id=106035
Ursprungligen postat av JennyP26
Jag behöver inte googla. Jag arbetar på en IATA byrå och har så gjort sedan jag slutade på SAS. Jag refunderar dagligen och har hitintills icke fått en ADM på YQ. Däremot ACM vilket åxå är helt i enlighet med regelverket.