Here are some useful tips for preparing for your interview.

First Impressions
• Be well prepared--know who you are meeting and the interviewers' position in the
Company
• Do some research on the company - always check the website
• Be on time, if not early
• ‘Dress appropriately smart / professional
• Be polite to support staff - receptionists etc.
• Make eye contact immediately when greeted
• Smile and be friendly
• Give a confident handshake
• Thank the interviewer for taking the time to meet with you

The Interview
Show interest in the job and the company
Be enthusiastic
Have an easy non-work related topic of conversation ready to discuss
Be relaxed and don't slouch
Position yourself so that your body is facing the other person
Watch your body language--do not cross your arms
Make regular eye contact but not for long
Let the interviewer lead the conversation
Listen carefully to the questions asked and ask them to repeat or re-phrase the
question if you are unclear
Be honest with your answers-do not bluff
Answer what you have been asked and try not to go off on tangents
Do not interrupt the interviewer
Don't pretend to know everything-this can often put the interviewer off
Ask questions throughout the interview (not just at the end) about the role, the
company and the nature of the business

Some Sample Questions you may be asked at an interview:
Tell me about a time when you had to work against strict time constraints?
What procedures have you followed in order to prioritise your work in the past?
What sort of things do you find distracting when you are trying to work? And, how
do you deal with them?
What activities have you undertaken as part of a team?
Tell me about a time when things were particularly hectic? How did you feel? And,
what steps did you take to deal with the pressure?
Why do you want a job in our company and what will you bring to the position?
Why do you want to leave your current position?
What type of company can you see yourself fitting into?
Why should we take you on board?
Have you ever had to deal with a difficult customer and how did you handle it?
What are your key strengths and/or weaknesses?
Make sure that you are able to answer these questions by providing the interviewer
with specific examples.

The questions below are situational. In other words, you need to give an
example of a time in a previous job where you did the following things. It
is best to use examples of past situations in a workplace, but if this is not
possible, use examples from college or in an organisation, or perhaps in a
sport group.

Make sure you understand exactly what these questions are asking. Write
down your responses and feel comfortable with them.

The best way to answer these questions is to begin by describing where you
were at the time (eg. When I was working at ‘Microsoft’), describe the task
and what you did, and finish with a result (eg. We succeeded in the task and
were given a bonus).

Please call me if you need some assistance.

Example Interview Questions:

1. Describe a situation where you went beyond customer expectation.

2. Describe a situation where you had a complex problem and explain
how you resolve it.

3. Describe a situation where you had communication difficulty and what
was your response.

4. Describe a situation where you had a goal and a task to achieve but
you had a lack of resources.

5. How do your team manager or colleagues describe you?

6. Describe a situation where you exceeded work performance.

7. Describe a situation where you had to use strong commitments.

8. How do you ensure that you are learning?